Keniyah Brown
Northridge,CA
Summary
Diligent worker with solid background in customer service with a record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
2
2
years of professional experience
Work History
IHSS Care Provider
IHSS
01.2024 - 09.2024
- Prepared meals according to dietary restrictions and preferences for client.
- Provided appointments management.
- Assisted with dressing, grooming and feeding needs, and adapt to mobility restrictions.
- Maintained a clean and organized living space for client.
- Assisted clients with daily living activities, promoting independence and quality of life.
Crew Member
McDonald's
06.2022 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Volunteer
Roots Community Health Center
03.2024 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Sales Associate
Ross Stores
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Skyline High School
Oakland, CA05-2024
Skills
- Multitasking and organization
- Time management
- Teamwork and collaboration
- Customer service
Timeline
Volunteer
Roots Community Health Center
03.2024 - 05.2024
IHSS Care Provider
IHSS
01.2024 - 09.2024
Sales Associate
Ross Stores
05.2023 - 08.2023
Crew Member
McDonald's
06.2022 - 08.2024
High School Diploma -
Skyline High School
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