Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
Hobbies and Interests
Generic

Kenley Nguyen

Arlington,TX

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty in both classroom and retail setting. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Teacher Assistant

Kumon Woodbridge
06.2021 - 08.2025
  • Supervised up to 100 students in completing work at home and in class
  • Prepared and provided new materials, lesson plans, and homework packets with a near 100% completion rate
  • Assisted with teaching new students, grading classwork, re-stocked papers as needed
  • Trained 7 new employees on procedures of the daily classroom
  • Collaborated with lead instructors to adapt lesson plans based on student progress.
  • Monitored student performance, providing constructive feedback and support for improvement.
  • Trained and mentored new teaching assistants on classroom management techniques.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Specialized in all K-12 math subjects, with higher emphasis on Algebra levels and beyond

Music and Math tutor

Private Tutoring
10.2023 - 07.2025
  • Prepare new materials specialized for individual use
  • Taught new concepts to students and fixed unnecessary habits
  • Invited by the Fort Settlement Middle School orchestra director to offer private lessons to students in need
  • Implemented diverse teaching strategies to accommodate various learning styles and abilities.
  • Assessed student progress through regular evaluations and adjusted tutoring methods accordingly.
  • Specialized in Algebra and Calculus concepts


Barista

Breaktime Tea Lounge
09.2023 - 10.2024
  • Supervised new employees and trained them on opening and closing shift duties
  • Ensured all food and drinks were of high quality before served
  • Collaborated with other employees to ensure smooth operations
  • Maintained cleanliness and organization of workspace, ensuring compliance with health regulations.
  • Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
  • Managed inventory levels, ordering supplies as needed to maintain operational efficiency.

Education

Bachelor of Science - Engineering

College of Engineering, University of Texas Arlington
Arlington, TX
05-2028

Skills

  • Experienced in Vietnamese
  • Computer skills
  • Relationship building
  • Classroom management
  • Collaborative teamwork
  • Critical thinking
  • Complaint handling

Websites

Affiliations

  • GDPT Phap Quang Buddhist Youth Association
  • Sigma Phi Epsilon Fraternity member
  • Phap Quang Lion Dance Team

Languages

Vietnamese
Professional Working

Timeline

Music and Math tutor

Private Tutoring
10.2023 - 07.2025

Barista

Breaktime Tea Lounge
09.2023 - 10.2024

Teacher Assistant

Kumon Woodbridge
06.2021 - 08.2025

Bachelor of Science - Engineering

College of Engineering, University of Texas Arlington

Hobbies and Interests

Avid musician of 15 years

Works with computers in free time to increase performance of any computer's potential

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