Kenmaresha Martin
Snellville,GA
Summary
Meticulous and hardworking Unit Secretary with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Secretary/Scheduler
Park Springs Retirement Community
05.2023 - Current
- Under the direction of the administrator, RN, Charge Nurse, Clinical Manager I perform clerical and receptionist duties while providing quality customer service.
- Responsible for maintaining and monitoring nursing and non-nursing supplies required to operate the department, responsible for performing scheduling function in an efficient environment, which is fully computerized
- Also responsible for ensuring adequate staffing ratios and scheduling needs of all members/residents.
Certified Nursing Assistant (CNA)
Park Springs Retirement Community
11.2022 - 05.2023
- Assist with resident/patient care plans while responding to all requests in a timely fashion
- Responsibilities include helping patients bathe and maintain proper hygiene, feeding patients, ensuring patients take their medication and assessing vital signs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Customer Service Associate /sales
Lowe's Home Improvement
11.2016 - 10.2022
- Serves as an expert in my department, explaining the specifications and features of a product or service to potential customers, with the goal of closing a sale.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Business Management diploma - Business Administration And Management
Gwinnett Technical College
Lawrenceville, GA05.2026
Certified Nursing Assistant (CNA) -
Hillendale Medical Training
Stone Mountain, GA09.2022
Skills
- Demonstrates critical thinking skills
- Time management skills
- Excellent communication and interpersonal skills
- Administrative Skills
- Great Computer skills (Microsoft, Excel, etc)
- Outstanding organizational skills
- Excellent Customer service skills
- Clinical Skills
- Appointment Scheduling
- HIPAA Compliance Understanding
- Patient Records Maintenance
- Conflict resolution techniques
Certification
- Georgia State Certified Nursing Assistant
- Certified Medication Aide
- Basic Life Support Certification (BLS)
Timeline
Unit Secretary/Scheduler
Park Springs Retirement Community
05.2023 - Current
Certified Nursing Assistant (CNA)
Park Springs Retirement Community
11.2022 - 05.2023
Customer Service Associate /sales
Lowe's Home Improvement
11.2016 - 10.2022
- Georgia State Certified Nursing Assistant
- Certified Medication Aide
- Basic Life Support Certification (BLS)
Business Management diploma - Business Administration And Management
Gwinnett Technical College
Certified Nursing Assistant (CNA) -
Hillendale Medical Training
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