Independent contractor with experience working at a Google Data Center in hardware maintenance. Hardworking and passionate job seeker with strong organizational skills eager to secure a full time datacenter maintenance position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Data Center Technician
Modis Technology (Google)
Lithia Springs, GA
08.2022 - Current
Installed and managed structured cabling infrastructure.
Accepted over 300 tasks a week and documented status using the ticketing system, time reports and email.
Performed maintenance repairs swiftly and using downtime for extra training and assisting senior team members.
Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Identified and reported problem devices and replaced defective parts.
Collaborated with multiple team members to improve overall service delivery, resulting in increased client satisfaction ratings.
Bartender
Longhorn Steakhouse
Flowood, MS
11.2020 - 02.2022
Actively engaged with customer demands by keeping adequate inventory levels.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Managed and organized drinks, food orders and processed payments using POS system.
Trained and supervised bar staff to deliver exceptional service to customers.
Supported counterpart employees by preparing cocktails for dining customers.
Adhered to strict sanitation standards for equipment, surfaces, and glassware.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Cashier
Kroger
Flowood, MS
11.2020 - 10.2021
Maintained friendly disposition with all customers.
Communicated clearly and positively when assisting customers.
Worked flexible schedule and extra shifts to meet business needs.
Contributed to store success by maintaining high standards of cleanliness throughout facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintained clean, well-stocked store environment.
Promoted store promotions and incentive programs to increase overall sales revenue.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Learned duties for various positions and provided backup at key times.
Server
Hardrock Cafe
Atlanta, GA - New Orleans, LA
02.2018 - 03.2020
Served food and beverages promptly with focused attention to customer needs.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Had high volume and intentional attitude in restaurant.
Up-sold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Handled all food and beverage safely and within sanitary guidelines.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained clean and orderly dining area for enjoyable guest experience.
Handled all money and credit card transactions with accuracy.
Education
Bachelor's in Fine Arts -
University of Southern Mississippi
Hattiesburg, MS
12.2014
Skills
Maintenance and repairs
Team oriented
Performance Optimization
Customer service
Schedule coordination
Time management
Training staff
Learning new things and applying corrections immediately