Kenna Harris

Work History

Self Employed

Prescott, AZ

07.2020 - 08.2020

Explained shaved ice flavors, toppings, ice cream, and other frozen concoctions to customers.
Monitored amounts of each shaved ice flavor and replaced when depleted.
Cleaned and maintained sanitary shaved ice dispensing equipment.
Greeted incoming customers and provided reliable, friendly customer service.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Operated cash register, taking payments and issuing customer receipts.
Helped patrons decide which flavor to choose according to preferences and tastes.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Notified supervisor and peers of low product inventory and customer complaints.
Developed and implemented new flavor ideas to add variety to product offering.
Collaborated with management to develop marketing and promotional activities.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Kept tidy and organized area to comply with cleanliness standards.
Utilized proper portion control to determine customers receive correct portion size.
Accurately operated cash register to process customer payments.

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