Kenna Wilson
Savannah,MO
Summary
Dynamic professional with extensive experience in the US Air Force, excelling in customer service and problem-solving. Proven track record in managing office operations and enhancing project tracking through advanced spreadsheet development. Recognized for leadership in high-pressure environments, ensuring mission success and operational efficiency. Strong communicator with exceptional attention to detail.
Overview
6
6
years of professional experience
Work History
Commander Support Staff Administrator
US Air Force
Oklahoma City, OK
08.2023 - 05.2025
- Developed spreadsheets to track project progress, budgets and other related data.
- Responded promptly to customer complaints in a professional manner.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Implemented filing systems to improve document organization and retrieval.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Force Managment Administrator
US Air Force
Oklahoma City, OK
05.2022 - 08.2023
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Created presentations with Microsoft PowerPoint for management team members.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Identified needs of customers promptly and efficiently.
MC-130 Loadmaster
US Air Force
Albuquerque, NM
05.2019 - 05.2022
- Monitored weight distribution during loading operations to ensure proper balance of the aircraft.
- Assisted pilots in navigation by providing updates on position changes throughout the duration of the flight mission.
- Directed ground crews in preparation of aircraft for takeoff or landing activities.
- Verified that all necessary documents were completed accurately prior to flight missions.
- Coordinated with other crew members regarding mission details such as route selection, weather conditions, and fuel consumption.
- Assisted in troubleshooting any mechanical issues that arose during flights.
Education
Medical Transciption -
Hillyards Technical School
Saint Joseph, MO05-2019
Some College (No Degree) - Health Sciences
Amercian Military University
Skills
- Customer service
- Time management
- Communication skills
- Problem solving
- Leadership
- Attention to detail
Timeline
Commander Support Staff Administrator
US Air Force
08.2023 - 05.2025
Force Managment Administrator
US Air Force
05.2022 - 08.2023
MC-130 Loadmaster
US Air Force
05.2019 - 05.2022
Medical Transciption -
Hillyards Technical School
Some College (No Degree) - Health Sciences
Amercian Military University
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