Summary
Overview
Work History
Education
Skills
Timeline
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Kennady Groll

Watertown,WI

Summary

Results-driven and dedicated professional with a proven track record in customer service and multitasking, developed through experience at esteemed employers like Walgreens. Skilled in processing returns and delivering clear, effective communication, which has consistently boosted customer satisfaction. Expert in maintaining high standards of cleanliness and organization, ensuring the creation of efficient, customer-centric environments.

Overview

4
4
years of professional experience

Work History

Cashier

Walgreens
Watertown, WI
10.2023 - 08.2024
  • Stocked shelves with merchandise when needed.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer inquiries regarding store policies and procedures.

Housekeeper

Crossroads Care Center
Mayville, WI
06.2023 - 08.2023
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Waxed and polished wood furnishings
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Cleaned residents rooms efficiently
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Cashier

Taco Bell
Watertown, WI
08.2020 - 06.2021
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.

Education

High School Diploma -

Watertown High School
Watertown, WI
06-2024

Bachelor of Arts - English

Rhode Island College
Providence, RI

Skills

  • Returns processing
  • Product restocking
  • Clear communication
  • Professionalism and courtesy
  • Cleaning and sanitizing
  • Order taking
  • Customer service
  • Multitasking and organization

Timeline

Cashier

Walgreens
10.2023 - 08.2024

Housekeeper

Crossroads Care Center
06.2023 - 08.2023

Cashier

Taco Bell
08.2020 - 06.2021

High School Diploma -

Watertown High School

Bachelor of Arts - English

Rhode Island College