Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awarded Certified Trainer
Timeline
Generic

Kennady Holloway

Atlanta,GA

Summary

A seasoned and passionate restaurant server, committed to crafting unforgettable dining experiences in high-energy environments. Renowned for blending efficiency with a personal touch, offering tailored recommendations for food and drinks while ensuring seamless service. Armed with in-depth knowledge of menus, ingredients, and allergens, I strive to deliver nothing less than exceptional guest satisfaction. Skilled in balancing multiple tasks while creating a welcoming atmosphere for every guest.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Flight Club Darts
01.2024 - Current
  • Demonstrated expertise in crafting over 50+ cocktails and mixed drinks with precise techniques, consistently delivering high-quality beverages to guests.
  • Able to prepare and serve up to 100 drinks per hour during peak times, maintaining accuracy and speed while ensuring customer satisfaction.
  • Standing for 6-8 hours per shift, lifting 50 pounds of stock, and handling high-volume service demands without compromising performance or safety.

Venue Server

Flight Club Darts
12.2022 - Current
  • Describe and explain six unique Flight Club games to new guests, resulting in a 90% customer understanding and engagement rate
  • Introduce new promotions and special offers to returning guests, resulting in a 15% increase in sales of promoted menu items
  • Assist in organizing large parties of up to 500 guests, providing detailed information about food and drink packages provided, resulting in a 95% customer satisfaction rate

Server

Marlow's Tavern
06.2020 - 12.2022
  • Greeted and seated an average of 50 guests per shift, ensuring a positive first impression and a smooth seating process
  • Provided menus and effectively answered questions about menu items and specials, resulting in a 20% increase in guest satisfaction scores
  • Monitored and serviced an average of 10 tables simultaneously, proactively anticipating guest needs and ensuring a seamless dining experience

Education

B.B.A. - Accounting

Kennesaw State University
03.2025

AAS - Interdisciplinary Studies

Chattahoochee Technical College
Marietta, GA
08.2022

Skills

  • Customer Interaction
  • Prioritization of Tasks
  • Collaborative Teamwork
  • Toast POS System Expertise
  • Cocktail Crafting
  • Safe service compliance
  • Wine and liquor expertise
  • Employee Onboarding Training
  • Cash Handling Expertise
  • Service Excellence

Accomplishments

  • Achieved improved team performance by completing certified training programs, enhancing staff knowledge and efficiency.

Certification

ServSafe, 06/01/22, Present

Awarded Certified Trainer

As a certified trainer, my role is to ensure that all new hires are thoroughly trained and equipped to meet the restaurant’s standards from day one. I focus on onboarding new team members, introducing them to our procedures, policies, and expectations, while ensuring they understand the menu, customer service protocols, and safety guidelines.

Timeline

Bartender

Flight Club Darts
01.2024 - Current

Venue Server

Flight Club Darts
12.2022 - Current

Server

Marlow's Tavern
06.2020 - 12.2022

AAS - Interdisciplinary Studies

Chattahoochee Technical College

B.B.A. - Accounting

Kennesaw State University
Kennady Holloway