Overview
Work History
Education
Skills
Timeline
Generic

KENNDA JUSTICE

Saint Albans,NY

Overview

2
2
years of professional experience

Work History

Retention Specialist

TruGreen Lawn Care
01.2023 - 06.2023
  • Built constructive customer relationships to improve loyalty and recommendations.
  • Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
  • Identified changing customer needs and adapted service strategies to meet them.
  • Evaluated current customer retention strategies and recommended improvements.
  • Reviewed successes and failures to learn from previous mistakes.
  • Utilized knowledge of customer experience to create specialized plans for customer retention.

Carton Taper

Amcor Flexibles
04.2022 - 10.2022
  • Remove boxes from conyver belt tape necessary boxes and move to a pallet.
  • Maintained safe working environment by removing debris and used materials.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

HOUSEKEEPER

Fairfield Inn & Suites
07.2021 - 12.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Associate of Applied Science - Entrepreneurship

Borough of Manhattan Community College of The City University of New York
New York, NY

High School Diploma -

Queens Vocational & Technical High School
Long Island City, NY
06.1998

Skills

  • Communication skills
  • Computer literacy
  • Time management
  • Microsoft word
  • Leadership
  • Customer Services 15years
  • Trained to assist persons' with mental disability defect

Timeline

Retention Specialist

TruGreen Lawn Care
01.2023 - 06.2023

Carton Taper

Amcor Flexibles
04.2022 - 10.2022

HOUSEKEEPER

Fairfield Inn & Suites
07.2021 - 12.2021

Associate of Applied Science - Entrepreneurship

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Queens Vocational & Technical High School

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KENNDA JUSTICE