Kenneda Wesley
Canyon,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
Amarillo Country Club
05.2022 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Established rapport with customers by providing friendly and attentive service.
- Addressed customer complaints and inquiries to verify satisfaction.
Server
Joe Taco
09.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
Chiropractic Office Assistant
806 Chiropractic
08.2022 - 04.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Snack Bar Attendant
Windyke Country Club
03.2021 - 08.2021
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Consistently provided friendly service to promote better customer engagement.
Carhop
Sonics Drive In
04.2020 - 03.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Line Worker
Booyas
05.2018 - 03.2020
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Bachelor of Arts - Small Business Management
West Texas A&M University
Canyon, TX05.2025
Skills
- Problem-Solving
- Phone and Email Etiquette
- Office Management
- Customer Service
- Organizational Skills
- Efficiency
- Time Management
- Attention to Detail
- Critical Thinking
- Resilience
Timeline
Server
Joe Taco
09.2022 - 04.2023
Chiropractic Office Assistant
806 Chiropractic
08.2022 - 04.2023
Food and Beverage Attendant
Amarillo Country Club
05.2022 - Current
Snack Bar Attendant
Windyke Country Club
03.2021 - 08.2021
Carhop
Sonics Drive In
04.2020 - 03.2021
Line Worker
Booyas
05.2018 - 03.2020
Bachelor of Arts - Small Business Management
West Texas A&M University
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