I am Kennedi Hicks, a Mother of two children. I am a very, fun, family oriented, diligent, adaptable, understanding, calm, motivated, courageous, versatile, dynamic, and more person. I have excelled many places by mastering multitasking and fostering team collaboration. Renowned for exceptional customer service and a growth mindset. I adeptly managed classroom environments and streamlined operations. I have a proven track record in improving service delivery and enhancing educational outcomes.
Overview
4
4
years of professional experience
Work History
Waitress
Carys Grill and Bar
North Little Rock, AR
09.2024 - Current
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Substitute Teacher, K-12
ESS Education
10.2023 - Current
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Snack Bar Attendant/ Bartender
Millennium Bowling & Entertainment
Maumelle, AR
01.2024 - 06.2024
Responded to customer complaints to help resolve issues.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Monitored inventory and notified management of deficiencies or shortages.
Participated in regular staff meetings to discuss operational improvements, fostering a collaborative work environment that encouraged growth and development among team members.
Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Handled cash transactions accurately, maintaining accountability for daily revenue totals.
Preschool Teacher
Child Development Center, CDC
Little Rock, AR
02.2023 - 10.2023
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Assisted and supervised multiple children through entire school day.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Preschool Teacher
Childcare Network
Maumelle, AR
07.2022 - 01.2023
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Assisted and supervised multiple children through entire school day.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Information Associate
Baptist Health Medical Center
North Little Rock, AR
03.2021 - 02.2022
Admitted and discharged patients to the floor.
Scheduled appointments for patients whom were getting discharged
I greeted both family and patients, as well as helped them with directions of the building if they were lost.
Answered call lights in the order they were received.
Facilitated cross-functional communication by serving as a liaison between departments regarding informational needs.
Followed up with medical staff regarding missing information in patient records.
Input data into computer programs and filing systems.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.