Kennedi Jones
Webster,TX
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. I also help with customers that speak different languages such as Spanish to achieve a successful visit. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Scrumptious Houston
Houston, TX
05.2022 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Cashier
7 Eleven Gas Station
Webster, TX
06.2020 - 04.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Team Member
Main Event
Webster, TX
04.2019 - 07.2019
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Built and maintained working relationships with peers and upper management.
Education
High School Diploma -
Clear Creek High School
League City, TX05-2020
Associate of Arts - Culinary Arts
Remington College
League City, TXSkills
- Marketing
- Staff Management
- Staff Training and Development
- Verbal and written communication
- Customer Service
- Customer service excellence
- Conflict Resolution
- Cleaning
- Following Instructions
- Attention to Detail
- Positive Attitude
- Heavy Lifting
Certification
- Food Handlers Certification
Languages
Spanish
Limited
Accomplishments
- Cupcake Wars Winner
- Straight A student
Timeline
Manager
Scrumptious Houston
05.2022 - Current
Cashier
7 Eleven Gas Station
06.2020 - 04.2022
Team Member
Main Event
04.2019 - 07.2019
High School Diploma -
Clear Creek High School
Associate of Arts - Culinary Arts
Remington College
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