Kennedi Stinson
Nebraska City,NE
Summary
Customer service representative with expertise in issue resolution and relationship management. Proven track record of enhancing service quality and ensuring positive customer experiences. Strong ability to address customer needs effectively and efficiently.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
TeleConnect Solutions
Sierra Vista, Arizona
03.2024 - 08.2025
- Resolved customer inquiries and issues efficiently, enhancing overall service quality.
- Maintained accurate records of interactions in Freshdesk for streamlined tracking.
- Escalated complex concerns to appropriate teams while addressing common issues independently.
- Received positive feedback for professionalism and effective communication skills.
- Participated in weekly remote team meetings and continuous training sessions to improve performance.
Beauty Advisor
Dillard's
Sierra Vista, Arizona
05.2021 - 08.2023
- Assisted customers in selecting beauty products tailored to individual needs.
- Maintained product displays to create an appealing shopping environment.
- Collaborated with team members to achieve sales targets and enhance service quality.
- Conducted inventory checks to ensure optimal stock levels and product availability.
- Promoted new products through engaging demonstrations and samples.
- Executed sales activities including cashiering, stocking shelves, and customer service.
Education
High School Diploma -
Buena High School
Sierra Vista, AZ05-2023
Skills
- Customer relationship management
- Issue resolution
- Team collaboration
- Attention to detail
- Time management
- Adaptability
- Customer service
Affiliations
- Barrel Racer
- Spending time with friends and family.
- Traveling around the United States.
Accomplishments
- 3.5 GPA in High School
- 2022 Sonoita Rodeo Queen
Timeline
Customer Service Representative
TeleConnect Solutions
03.2024 - 08.2025
Beauty Advisor
Dillard's
05.2021 - 08.2023
High School Diploma -
Buena High School
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