Kennedi Vickerstaff
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Makeup Artist Keyholder
Blue Mercury
07.2022 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivery Driver
Doordash
03.2020 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets
- Handled merchandise in accordance with product handling standards
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Notified customers of delays, decreasing calls to support.
Makeup Artist
MAC cosmetics
10.2018 - 07.2022
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments
- Applied makeup to clientele to cover imperfections and create new looks
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind
- Offering complimentary makeup consultations to individuals to promote key product lines
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines
- Responds to customer inquiries by phone, email and in person
- Customized styles, services and products to suit client needs and maintain customer satisfaction
- Educates clients on skin care procedures and products.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Cosmetics Beauty Advisor
Belk Department Store
11.2020 - 12.2021
- Greets customers at the counter, delivered personalized customer service, finalized sales and maintained store appearance
- Displayed merchandise to present visually appealing arrangements that drive sales
- Finalized purchases and processed payments
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
- Backed up the reception desk by answering phones, scheduling appointments and processing payments
- Showed customers how to apply makeup and other products to achieve desired looks
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Helped customers by answering questions and locating merchandise
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Drove sales by successfully employing strategies such as upselling and cross-selling.
Beauty Advisor
Ulta Beauty
04.2019 - 06.2019
- Finalized purchases and processed payments
- Displayed merchandise to present visually appealing arrangements that drive sales
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
- Fostered clean and sanitary work environment to protect customers and staff from infection
- Operated the cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed all sales transactions promptly to prevent long customer wait times
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Learned roles of other departments to provide coverage and keep the store operational.
Beauty Advisor
Sephora
10.2018 - 12.2018
- Displayed merchandise to present visually appealing arrangements that drive sales
- Fostered clean and sanitary work environment to protect customers and staff from infection
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Kept notes listing preferences and services provided to clients for quick reference
- Scheduled appointments for customers using an internal software system.
Education
Highschool Diploma -
Hueytown Highschool
Esthiology
Aveda Institute, Birmingham
Birmingham, AL08.2019
Skills
- Relationship selling
- Cash handling accuracy
- Merchandising knowledge
- Written and oral communication skills
- Listening skills
- Cash register operation
- Negotiation Tactics
- Team player mentality
- Local routes understanding
- Customer Service
- Responsible driver
- Local Delivery
- Sales Strategies
- Administrative Support
- Detail-Orientated
- Build Customer Relationships
Timeline
Makeup Artist Keyholder
Blue Mercury
07.2022 - Current
Cosmetics Beauty Advisor
Belk Department Store
11.2020 - 12.2021
Delivery Driver
Doordash
03.2020 - Current
Beauty Advisor
Ulta Beauty
04.2019 - 06.2019
Makeup Artist
MAC cosmetics
10.2018 - 07.2022
Beauty Advisor
Sephora
10.2018 - 12.2018
Highschool Diploma -
Hueytown Highschool
Esthiology
Aveda Institute, Birmingham
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