Accomplished Director of Operations with a proven track record at Chrisnyamador Company Limited, enhancing operational efficiency and strategic planning. Demonstrated leadership in implementing quality control measures and fostering team collaboration, resulting in significant organizational growth. Skilled in decision-making and schedule management, adept at driving productivity and achieving business objectives.
Overview
13
13
years of professional experience
Work History
Director of Operations
Chrisnyamador Company Limited
Tema, Ghana
08.2017 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Implemented quality control measures to maintain high standards of service delivery.
Administrative Assistant
Aurecon Group
Airport Residential Area, Accra, Ghana
03.2013 - 05.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Personal Assistant to Resident Engineer
Berock Ventures
Spintex Road Batsonaa, Accra, Ghana
10.2011 - 01.2013
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Improved time management of the executive through effective prioritization and organization of tasks.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Education
Bachelor of Science - Computer Engineering
University of Ghana, Legon.
Legon, Accra. Ghana.
12-2024
No Degree - General Science
Presbyterian Boys Senior High School
Legon, Accra. Ghana
05-2011
Skills
Operational efficiency
Operations oversight
Strategic planning
Strategic planning and execution
Leadership training
Workforce planning
Teamwork and collaboration
Team leadership
Decision-making
Goal setting
Schedule management
Accomplishments
Collaborated with team of 6 Engineers in the development of ICT Project at Freezone Ghana.
Supervised team of 6 staff members at GHPA, Ghana.
Used Microsoft Excel to develop inventory tracking spreadsheets.