Kennedy Aghedo
Johns Creek,GA
Summary
Certified Product Owner with 6+ years of experience driving the development and delivery of high-impact products in fast-paced, Agile environments. Proven expertise in managing cross-functional teams, refining backlogs, and delivering medium to large-scale software projects. Skilled in JSON-based APIs, Voice/SIP, Messaging/SMPP, and Customer Contact Solutions. Adept at collaborating with stakeholders, translating business requirements into technical solutions, and ensuring alignment with organizational goals. Strong track record of optimizing team performance, improving delivery velocity, and enhancing product quality. Certified Scrum Product Owner (CSPO) and SAFe Scrum Master with hands-on experience in Azure DevOps and Agile methodologies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Owner
Conduent Technology
03.2019 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Owned and prioritized product backlog.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Analyzed customer feedback to identify areas for improvement.
- Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Optimized product performance by identifying areas for improvement and implementing necessary changes.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team.
- Enhanced product usability by conducting user research and incorporating feedback into development.
- Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
- Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
- Streamlined backlog management, ensuring alignment with strategic goals and timely feature delivery.
- Managed stakeholder expectations through regular updates and strategic communication, building strong relationships.
- Optimized resource allocation, enabling team to focus on high-impact projects and features.
- Led agile teams to deliver high-quality software solutions, significantly reducing time to market.
- Prioritized bug fixes and enhancements based on user impact, maintaining high levels of customer satisfaction.
- Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
- Championed user-centric design principles throughout the development process to ensure exceptional user experiences.
Agile Scrum Master / Business Analyst
North America Med Tech Group
07.2017 - 01.2019
- Implemented an Automated Claim Adjudication System, streamlining processes for policyholders, healthcare providers, and banks
- Facilitated sprint planning, daily stand-ups, and retrospectives, ensuring continuous improvement and team alignment
- Coordinated with Salesforce Architects, Developers, and Consultants to deliver technical strategies and interactive UIs
- Identified and resolved project bottlenecks, improving delivery timelines and team efficiency
- Developed and maintained technical documentation, including system integration details and user acceptance criteria, ensuring clarity and alignment across teams
Scrum Master
Ciox Health
02.2016 - 05.2017
- Developed an End-to-End Risk Adjustment solution, enhancing data access and customer experience
- Conducted status meetings with product, portfolio, and delivery managers, ensuring alignment on project scope and objectives
- Managed client issues using Salesforce CRM and developed metrics to measure and improve customer service
- Partnered with development teams to align product vision with feature design, ensuring seamless delivery of customer-centric solutions
ERP Application Administrator
Zenith Bank
04.2014 - 01.2016
- Administered Oracle Flexcube ERP, including user identity lifecycle management, data migration, and system updates
- Conducted performance testing and provided actionable recommendations to stakeholders, improving system efficiency by 15%
- Worked closely with business and technical teams to align technology solutions with organizational goals, ensuring seamless integration and user satisfaction
- Controlled access to sensitive information and systems, ensuring compliance with security policies and reducing risk exposure
- Administered application updates and maintained version control to support system enhancements and ensure data integrity
- Created and maintained detailed technical documentation, including system workflows, integration details, and user guides, to ensure clarity and alignment across teams
Education
Bachelor of Science - Industrial Mathematics
Ambrose Alli University
Master of Information Technology -
UNILAG
Skills
- Agile Methodologies
- Kanban
- SAFe
- PI Planning
- Iteration Execution
- Backlog Refinement
- Story Elaboration
- Sprint Planning
- Cross-Functional Collaboration
- Stakeholder Engagement
- Release Management
- Azure DevOps Board
- Pivot Tables
- VLOOKUP
- Release planning
- Product backlog management
- Roadmap development
- Problem-Solving
- Team Collaboration
- Remote Team Management
- Collaboration Tools
- Release planning
- Product backlog management
- Roadmap development
Certification
- Certified SAFe 6.0 Scrum Master, 90521284-6350
- Certified Scrum Product Owner (CSPO), 001157040
- Workday Basics Series, Workday, 2025
- Work with Delta Lake tables in Microsoft Fabric, Microsoft, 2025
- Use Apache Spark in Microsoft Fabric, Microsoft, 2025
- End-to-end Analytics using Microsoft Fabrics, 2025
- Oracle Cloud Applications – Procurement Explorer, 12/01/25
- Scrum Master Certified (SMC)
- Microsoft Certified: Azure DevOps Fundamentals
- Scrum Fundamentals Certified (SFC)
Accomplishments
- Delivered a multi-million Automated Claim Adjudication System, reducing processing time by 30%.
- Optimized offshore team performance, saving 20% in human resource costs.
Timeline
Product Owner
Conduent Technology
03.2019 - Current
Agile Scrum Master / Business Analyst
North America Med Tech Group
07.2017 - 01.2019
Scrum Master
Ciox Health
02.2016 - 05.2017
ERP Application Administrator
Zenith Bank
04.2014 - 01.2016
Master of Information Technology -
UNILAG
Bachelor of Science - Industrial Mathematics
Ambrose Alli University
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