Overview
Work History
Education
Skills
Timeline
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Kennedy Anderson

Fort Worth,TX

Overview

5
5
years of professional experience

Work History

Implementation Training Specialist

Homecare Homebase
Dallas, TX
02.2022 - 08.2023
  • Collaborated with cross functional teams to prepare and deliver tailored training solutions for assigned projects, ensuring clear communication and maintaining a deep understanding of the product to align with customer needs, goals and strategies.
  • Traveled extensively to home health and hospice agencies across the United States, guiding clients through software training and facilitating customizations of clinical content to optimize patient care quality and efficiency.
  • Demonstrated commitment to professional development by completing weekly internal certifications necessary for training eligibility, while also diligently managing time sheets and expense reports to support efficient operations.

Intern

Ronald McDonald House Charities
Fayetteville, AR
06.2021 - 12.2021
  • Supported families of NICU babies by ensuring a welcoming environment, handling registration, check-in, and check-out processes, creating a comforting "home away from home."
  • Efficiently managed the front desk, including warm guest greetings, meticulous data entry into spreadsheets, and vigilant monitoring of security cameras to maintain a safe and secure environment.
  • Provided excellent communication through phone and email correspondence, while also contributing to the upkeep of the facility with light housekeeping duties and daily program restocking.
  • Demonstrated genuine care for families by preparing and serving nightly dinners, fostering a sense of community.
  • Maintained close collaboration with NICU nurses through daily visits, gathering critical details and updates on new and existing
    patients, ensuring personalized support for their families.

Service Dispatcher

University of Arkansas Housing
Fayetteville, Arka
01.2019 - 06.2019
  • Centralized departmental communications, fostering seamless interaction among housing employees.
  • Monitored security software (DSX), swiftly addressing issues and coordinating resolution.
  • Streamlined service request management, prioritizing responses for timely resolution.
  • Optimized team resource allocation, efficiently dispatching personnel to address departmental service needs.

Intern

Rape Education Services By Peers Encouraging Conscious Thought
Fayetteville, AR
08.2018 - 05.2019
  • Attained BACCUS certified peer educator certification, demonstrating commitment to sexual assault prevention.
  • Dedicated over 70 hours per semester to conducting classroom presentations on sexual assault awareness, active participation in campus outreach programs, building and maintaining professional relationships with faculty, staff, and students and facilitating logistics for events, including creating impactful presentations and coordinating meeting rooms.
  • Delivered up-to-date sexual assault statistics and informed presentations on consent, rape culture, and bystander intervention
  • Connected survivors with on-campus victim advocates and essential resources for further support.

Education

Bachelor of Science in Public Health -

University of Arkansas

Skills

  • Strong communication and interpersonal skills
  • Customer service and hospitality
  • Training and education
  • Problem-solving and crisis intervention
  • Data monitoring and analysis
  • Resource optimization
  • Public speaking and presentation
  • Time management and multitasking

Timeline

Implementation Training Specialist

Homecare Homebase
02.2022 - 08.2023

Intern

Ronald McDonald House Charities
06.2021 - 12.2021

Service Dispatcher

University of Arkansas Housing
01.2019 - 06.2019

Intern

Rape Education Services By Peers Encouraging Conscious Thought
08.2018 - 05.2019

Bachelor of Science in Public Health -

University of Arkansas

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Kennedy Anderson