Kennedy Andrews
Charleston,SC
Overview
6
6
years of professional experience
Work History
Production Manager
Charleston Prestige Cleaners
12.2022 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Developed training programs for production staff, enhancing skill levels and efficiency.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
Customer Service Sales Representative
Sherwin Williams
02.2022 - 12.2022
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Addressed and resolved billing inquiries, ensuring customer satisfaction with account management.
- Assisted in training of new hires, sharing best practices and company policies.
- Recorded accurate and efficient records in customer database.
Fulfillment Associate
Lowe’s Home Improvement
10.2020 - 01.2022
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Server
Famulari’s Cane Bay
11.2019 - 08.2020
- Worked effectively in fast-paced environments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Managed inventory of dining supplies to prevent shortages during service.
Education
High School -
Cane Bay High School
01.2020
Skills
- Team leadership
- Time management
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Operations management
- Cross-functional teamwork
- Shift scheduling
- Safety procedures
- Computer skills
- Adaptability and flexibility
- Attention to detail
- Positive attitude
Timeline
Production Manager
Charleston Prestige Cleaners
12.2022 - Current
Customer Service Sales Representative
Sherwin Williams
02.2022 - 12.2022
Fulfillment Associate
Lowe’s Home Improvement
10.2020 - 01.2022
Server
Famulari’s Cane Bay
11.2019 - 08.2020
High School -
Cane Bay High School
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