Kennedy Boyd
Accokeek,MD
Summary
Highly motivated and organized public health professional with experience in case management, communication, resource development, and data management. Thrives in fast-paced environments, adept at managing multiple priorities while maintaining a collaborative spirit. Embraces technology to optimize workflows and improve efficiency, but recognizes the importance of tried-and-true approaches. I am a teachable and eager learner, always seeking to expand my knowledge and refine my skills to better contribute to the mission and team's success.
Overview
3
3
years of professional experience
Work History
Health Information Management Technician
Randstad USA
09.2023 - Current
- leveraged a healthcare case management software (Epic) to access patient charts.
- Reduced errors in medical records by implementing a thorough review process of over 100 daily.
- Enhanced patient care by accurately recording and maintaining health information data.
- Ensured compliance with regulations by closely following HIPAA guidelines and protecting patient confidentiality.
Public Health Associate
American University
08.2022 - 07.2023
- Managed over 250 cases through ServiceNow (automated communication software) for case closure and documentation dissemination to positive cases and close contacts.
- Communicated with positive residential students, addressing university expectations/Covid protocols, concerns regarding isolation, resources, mental health, academics, and telehealth appointments throughout the isolation period(averaged ten-student caseload).
- Developed resource-based infographics for campus use and dissemination.
- Documented phone calls with positive students in an shared Excel drive to track symptom progression, medications, and concerns, ensuring efficient case transfer and mitigation of student/parent/university concerns.
Public Health Intern
Women Supporting Women
02.2022 - 05.2022
- Coordinated volunteer activities for community outreach events, fostering a culture of civic engagement and awareness around breast cancer prevention and support.
- Provided extensive clerical support to manage correspondence, files, and communications.
- Communicated with the Chamber of Commerce and businesses to promote events and identify fundraising opportunities for breast cancer awareness.
- Created targeted social media content and flyers regarding breast cancer awareness, prevention, and resources.
- Transferred handwritten client information and intake notes from past years into a central online database for improved record accessibility and case management.
Supply Chain Lead
Randstad USA
03.2021 - 08.2021
- Mastered Envi (healthcare supply chain software) for inventory management and sourcing necessary materials.
- Coordinated with command staff to ensure adequate supply preparation based on vaccination forecasts.
- Served as the primary point of contact for health information management issues impacting program operations.
- Maintained system accuracy by performing regular inventory decrements and increments.
- Developed solutions to improve operational efficiency and effectiveness.
- Curated documentation for state supply transportation to various Maryland warehouses.
- Successfully integrated into team dynamics to support demobilization processes at multiple locations.
Education
Bachelor of Science - Public Health
Salisbury University
Salisbury, MD05.2022
Skills
- Case Management
- Communication (written & verbal)
- Resource Management
- Data Management & Analysis
- Infographic Creation
- Problem-Solving
- Software Proficiency
- Teamwork & Collaboration
Timeline
Health Information Management Technician
Randstad USA
09.2023 - Current
Public Health Associate
American University
08.2022 - 07.2023
Public Health Intern
Women Supporting Women
02.2022 - 05.2022
Supply Chain Lead
Randstad USA
03.2021 - 08.2021
Bachelor of Science - Public Health
Salisbury University
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