Kennedy Brown
Des Moines,IA
Summary
Dedicated food service professional well versed in food and beverage operations and guest services. Experienced in managing large-scale events and dining services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
9
9
years of professional experience
Work History
Head Hostess
BlueBonnet BBQ
Ennis, TX
05.2020 - 08.2022
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Managed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Assistant Caterer
BlueBonnet BBQ
Ennis, TX
07.2020 - 08.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Delivered catered food and supplies to the facility for on-time set-up.
- Arranged linens and table settings according to the seating plan and event theme.
Host Trainer
BlueBonnet BBQ
Ennis, TX
05.2020 - 08.2022
- Trained and mentored 3 new personnel hired to fulfill various roles.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Monitored day-to-day activities of BlueBonnet BBQ and employees, noting areas needing improvement and implementing plans for rectification.
Cashier
BlueBonnet BBQ
Ennis, TX
05.2020 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Education
BBA - International Business & Accounting
Drake University
Des Moines, IA05.2026
High School Diploma -
Mckinney North High School
Mckinney, TX05.2022
Skills
- Work Task Prioritization
- Time Management
- Guest Relations Management
- Customer Satisfaction
- Team Leadership
- Banquets and Catering
Volunteer Activities
- Helping Hands of Ennis Food Bank volunteer
- Ellis County Toys for Tots volunteer
Clubs
- Spanish Club member
- Photography Club member
- Theatre
Timeline
Assistant Caterer
BlueBonnet BBQ
07.2020 - 08.2022
Head Hostess
BlueBonnet BBQ
05.2020 - 08.2022
Host Trainer
BlueBonnet BBQ
05.2020 - 08.2022
Cashier
BlueBonnet BBQ
05.2020 - 08.2022
BBA - International Business & Accounting
Drake University
High School Diploma -
Mckinney North High School
Similar Profiles
Ciara AlsanderCiara Alsander
Departmental Operations Coordinator at Baton Rouge General Hospital-BluebonnetDepartmental Operations Coordinator at Baton Rouge General Hospital-Bluebonnet
Leah BenvenisteLeah Benveniste
Licensed Chemical Dependency Counselor at Bluebonnet Community ServicesLicensed Chemical Dependency Counselor at Bluebonnet Community Services
MANUEL CAMARENOMANUEL CAMARENO
PARTS WAREHOUSE at BLUEBONNET DODGEPARTS WAREHOUSE at BLUEBONNET DODGE
Riley GoemannRiley Goemann
Landscape Foreman at Designs By DayLandscape Foreman at Designs By Day
Nicholas FrischNicholas Frisch
Center Director at Mathnasium of AnkenyCenter Director at Mathnasium of Ankeny