Kennedy Chapman
London,OH
Summary
Dynamic professional with a proven track record at FedEx Freight, excelling in customer service and problem-solving. Recognized for meticulous attention to detail and a friendly demeanor, ensuring customer satisfaction and accurate billing. Adept at managing high-pressure situations while maintaining quality, showcasing strong teamwork and time management skills.
Overview
10
10
years of professional experience
Work History
Service Center Support
FedEx Freight
West Jefferson, Ohio
07.2021 - Current
- Answering phones and communicating effectively with customers.
- Billing shipments with accuracy and to assure the customers get their product at the correct price.
- Making sure the customer is fully satisfied from start to finish.
- Inputing data into system within a timely manner.
Cook
Madison Health
London, Ohio
03.2019 - 04.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Bank Teller
Security National Bank
11.2014 - 02.2019
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
High School Diploma - General Studies
London High School
London, OH06.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
Timeline
Service Center Support
FedEx Freight
07.2021 - Current
Cook
Madison Health
03.2019 - 04.2020
Bank Teller
Security National Bank
11.2014 - 02.2019
High School Diploma - General Studies
London High School
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