Summary
Overview
Work History
Education
Skills
Certification
Server

Kennedy Coleman

West Palm Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Winn Dixie
Palm Beach Gardens , FL
04.2016 - 06.2018
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Cashier

Chilis/Hms Host
West Palm Beach, FL
02.2018 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Concierge

Mayfair House
South Palm Beach , FL
04.2020 - 04.2021
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.

Server

Chilis/Hms Host
West Palm Beach , FL
08.2021 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Education

Palm Beach Gardens High School
Palm Beach Gardens, FL
05.2018

Skills

  • Team Player
  • Warm and Friendly
  • Food and Beverage Service
  • Able to Lift 30 Pounds

Certification

  • First Aid/CPR Certified

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Kennedy Coleman