Kennedy Dixon
Brighton,MI
Summary
Dedicated professional with solid background in high-volume office environments, focused on delivering exceptional clerical and operational support. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Comfortable working alone or in teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Executive Assistant
University of Michigan
Ann Arbor, MI
10.2024 - Current
- Provides advanced administrative support to the Institute Director, including complex calendar management; drafting and proofreading documents; preparing meeting agendas, materials, and minutes; preparing travel arrangements and reimbursements; hosting guests; and serving as the face of the Institute.
- Provides high-level support for all Institute meetings, including scheduling, logistics, agendas, Zoom links, meeting minutes/materials, and follow-up on action items.
- Follows proper accounting and bookkeeping procedures to support audits.
- Manages general expenses, requisitions, POs, quotes, and hosting charges to maintain accurate financial records.
- Oversees all activities related to guest presenters for Institute-sponsored seminars, recruitment, and education-related events, including communication and logistics.
- Participates in frequent communication with other administrative team members, human resources and communications department on special projects and events.
- Provides project coordination for the Institute's core administrative needs.
- Other duties as assigned by the Director and Managing Director to further support the mission and goals of the Institu
Patient Service Representative
Packard Health
Ann Arbor, MI
05.2024 - 10.2024
- Served as the first point of contact for patients and external stakeholders in person and on the phone.
- Verified patient insurance eligibility and benefits.
- Prepared patient charts for visits.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
- Assisted with processing of referrals, prior authorization requests, and prescription refills.
- Provided customer service and routed patient calls appropriately when necessary.
- Other duties as assigned.
Server
Buffalo Wild Wings
Brighton, MI
10.2022 - 10.2023
- Provided prompt and friendly customer service in a fast paced environment, including order taking; serving of food & beverage items; handling monetary transactions; answering phones and seating customers as necessary
- Maintained knowledge of all current and rotating menu items, including alcoholic beverages
- Proactively addressed customer concerns
- Cleaned and organized workspaces to ensure compliance with cleanliness and sanitation standards
Enteric Disease Intern
Michigan Department of Health and Human Services
Lansing, MI (Remote)
03.2022 - 10.2023
- Conducted active surveillance for Listeria, Salmonella, Campylobacter, Shiga-toxin Producing Escherichia coli, and other reportable enteric infections utilizing the Michigan Disease Surveillance System (MDSS).
- Interviewed cases about their illness and potentially related exposures.
- Provided education regarding illness and prevention of further transmission.
- Performed data entry, data management, and data analysis.
- Assisted in outbreak response and state-level preparedness activities.
Administrative Intern
Michigan Health Information Network
Ann Arbor, MI (Hybrid)
03.2019 - 03.2022
- Maintained and coordinated the calendars of four employees at the manager level and higher.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Participated in budget preparation and expense management activities to support financial planning.
- Typed, formatted and edited correspondence and other documents.
- Compiled invoices and submitted reports for business expenses as well as employee reimbursements.
- Supported planning and execution of company events and meetings, including logistics and attendee coordination.
- Coordinated travel arrangements for office personnel.
- Provided additiional administrative support to staff members as needed.
Education
Master of Public Health - Epidemiology
Grand Valley State University
Grand Rapids, MI08.2023
Bachelor of Science - Public Health, Human Biology
Eastern Michigan University
Ypsilanti, MI04.2021
Skills
- Document preparation
- Calendar management
- Meeting facilitation
- Event planning
- Budget management
- Invoice processing
- Health education
- Customer service
- Audience-appropriate dissemination of data
- Soft skills: Adaptability, attention to detail, organization, multitasking
- Data management: Entry, cleaning, analysis, and visualization of small & large datasets (Excel, SAS, SPSS)
- Computer programs and applications: Microsoft Office, Google Workspace, Adobe Pro, Quartzy, and Zoom
- EMR Systems: Athena, Epic
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Assistant
University of Michigan
10.2024 - Current
Patient Service Representative
Packard Health
05.2024 - 10.2024
Server
Buffalo Wild Wings
10.2022 - 10.2023
Enteric Disease Intern
Michigan Department of Health and Human Services
03.2022 - 10.2023
Administrative Intern
Michigan Health Information Network
03.2019 - 03.2022
Master of Public Health - Epidemiology
Grand Valley State University
Bachelor of Science - Public Health, Human Biology
Eastern Michigan University
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