Summary
Overview
Work History
Education
Skills
References
Timeline
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Kennedy Fontenot

Lafayette,LA

Summary

Adept at fostering engaging customer experiences, I excelled in fast-paced settings at Texas Roadhouse by seamlessly integrating strong communication and teamwork. My background includes enhancing operational efficiency and mentoring in hospitality, underpinned by expertise in safe food handling and effective upselling, showcasing a commitment to excellence and a knack for elevating service standards.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
Lafayette, LA
07.2023 - Current
  • Deliver exceptional customer service by accurately managing orders and catering requests in one of the busiest restaurants in the state.
  • Collaborate seamlessly with kitchen staff and management to ensure efficiency in a high-pressure environment.
  • Perform integral side tasks, including refilling teas and ice, replacing condiments, and maintaining supplies to support team efficiency.
  • Uphold teamwork by assisting fellow servers with tasks critical to maintaining a smooth and timely workflow.

Server

Twin Peaks Restaurants
Lafayette, LA
02.2023 - 06.2023
  • Memorized an extensive menu and ordering procedures to provide attentive and personalized table service.
  • Supported team operations by stepping in for hostesses, maintaining cleanliness, and rolling silverware during shifts.
  • Developed communication and synergy skills through a teamwork-focused approach to service, ensuring an excellent dining experience in a fast-paced setting.

Front Desk Clerk

Acadiana Serves
Lafayette, LA
08.2021 - 01.2023
  • Managed pro shop and court operations independently during opening and closing shifts.
  • Scheduled walk-ins, group clinics, and other events while handling calls and assisting customers with their needs.
  • Maintained cleanliness across courts and facilities and handled sales of equipment and snacks at the pro shop.

Tennis Coach

Acadiana Serves
Lafayette, LA
07.2021 - 01.2023
  • Coached children’s tennis in summer programs, focusing on building skills such as coordination, strategy, and teamwork.
  • Observed and adapted to the needs of children during lessons, ensuring a safe and engaging experience in challenging weather conditions.
  • Fostered a supportive and collaborative environment while teaching foundational tennis skills.

Education

High School Diploma -

David Thibodaux STEM Magnet Academy
Lafayette, LA
05-2023

Skills

  • Strong customer service and communication skills
  • Teamwork and collaboration in fast-paced environments
  • Scheduling and organizational abilities
  • Coaching and mentoring with a focus on engagement and hospitality
  • Attention to detail and multitasking
  • Responsible beverage service
  • Effective customer upselling
  • Safe food handling

References

References available upon request.

Timeline

Server

Texas Roadhouse
07.2023 - Current

Server

Twin Peaks Restaurants
02.2023 - 06.2023

Front Desk Clerk

Acadiana Serves
08.2021 - 01.2023

Tennis Coach

Acadiana Serves
07.2021 - 01.2023

High School Diploma -

David Thibodaux STEM Magnet Academy

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Kennedy Fontenot