Kennedy Galvin
Raymore,MO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
Beauty Brands Salon & Spa
02.2023 - Current
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
High School Diploma -
Raymore-Pecuilar High School
Peculiar, MO05.2025
Skills
- Customer Service
- Good communication skills
- Customer Relations
- Call center experience
Timeline
Customer Service Specialist
Beauty Brands Salon & Spa
02.2023 - Current
High School Diploma -
Raymore-Pecuilar High School
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