Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedy-Grace White

Boonville,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

White Appliance Service
05.2023 - Current
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Collaborated with management team to develop strategic plans for business growth and improvement.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed detailed plans based on broad guidance and direction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.

Cashier

Food Lion
04.2022 - 01.2023
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts -

Surry Community College
Dobson, NC
05.2023

Skills

  • Problem Resolution
  • Idea Development and Brainstorming
  • Staff Training and Development
  • Project management abilities
  • Goal Setting
  • Team Leadership
  • Onboarding and Orientation
  • Workload Management

Timeline

Assistant Manager

White Appliance Service
05.2023 - Current

Cashier

Food Lion
04.2022 - 01.2023

Associate of Arts -

Surry Community College

Similar Profiles

CREATE PROFILE
Kennedy-Grace White