KENNEDY HERRON
Boise,Idaho
Summary
An enthusiastic and reliable professional that takes pride in providing excellent customer service and creating a memorable dining experience for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Customer Service
Olive Garden
03.2022 - Current
- Demonstrate friendly hospitality by consistently providing an attentive dining experience to guests
- Deliver orders promptly and correctly, minimizing errors
- Support team members at peak times and communicate effectively with kitchen staff.
Ramp Agent – Delta Airlines
Billings, Logan Airport
10.2021 - 02.2022
- Quickly and accurately unloaded and loaded luggage, ensuring timely departures and arrivals
- Strictly adhered to protocols, reducing the risk of accidents and maintaining a secure work environment
- Collaborated with team members and other departments to ensure smooth ground operations.
Patient Access Specialist
St. Luke’s Hospital
01.2021 - 05.2021
- Provided compassionate and efficient assistance to patients, ensuring a smooth registration process
- Maintained precise records and upheld patient confidentiality, ensuring compliance with healthcare regulations
- Coordinated effectively with medical staff and insurance providers, facilitating seamless patient care billing processes.
Education
Associate Degree -
College of Western Idaho
Nampa, IDMontana State University
Billings, MTSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
Academic Honors
President’s List
Timeline
Server/Customer Service
Olive Garden
03.2022 - Current
Ramp Agent – Delta Airlines
Billings, Logan Airport
10.2021 - 02.2022
Patient Access Specialist
St. Luke’s Hospital
01.2021 - 05.2021
Associate Degree -
College of Western Idaho
Montana State University
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