Kennedy Hicks
Acworth,GA
Summary
Dynamic and dedicated professional with experience as a Daycare Teacher at Towne Lake Academy, excelling in child safety and lesson planning. Proven ability to foster communication and problem-solving skills in children while maintaining a clean and nurturing environment. Strong customer service and time management skills enhance relationships with parents and colleagues alike. Extremely skilled in customer service and the POS system.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Towne Lake Academy
Woodstock, GA
12.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Administrative Assistant
Biowave
Atlanta, Georgia
05.2024 - 05.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Receptionist
Primrose Schools
Kennesaw, GA
02.2024 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Associate
Lululemon Athletica
Alpharetta, GA
08.2023 - 02.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Server
Longhorn Steakhouse
Woodstock, GA
07.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sales Associate
Zara USA
Atlanta
01.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor Of Communication Studies - Communication Sciences And Disorders
Georgia State University
Atlanta, GAAssociate Of General Studies -
Georgia Military College
Warner Robins, GA05.2021
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Customer service
- Problem-solving
Timeline
Daycare Teacher
Towne Lake Academy
12.2024 - Current
Administrative Assistant
Biowave
05.2024 - 05.2025
Receptionist
Primrose Schools
02.2024 - 06.2024
Sales Associate
Lululemon Athletica
08.2023 - 02.2024
Server
Longhorn Steakhouse
07.2023 - 12.2023
Sales Associate
Zara USA
01.2021 - 09.2023
Bachelor Of Communication Studies - Communication Sciences And Disorders
Georgia State University
Associate Of General Studies -
Georgia Military College