Kennedy Higdon
ADP
LOUISVILLE,KY
1
Certification
5
years of professional experience
Results-driven HR professional with SHRM certification and over 5 years of experience in project management. Expertise in policy implementation, training, and HRIS support, delivering effective workforce solutions and enhancing team performance. Proven ability to partner with business leaders and interpret HR trends to drive organizational development.
Work History
Client HR Business Partner
1 Year 11 Months- Partnering with client business leaders across all industries to align workforce strategies with organizational goals and talent priorities.
- Served as dedicated HR Business Partner and account owner for a total of 200+ clients throughout my book of business holding $12.5 million of annual controllable revenue. Currently supporting a book of 60 client controls. Further supporting any additional affiliated companies, if applicable.
- Collaborating with internal cross-functional teams and leaders for timely client resolution.
- Partnering with Client C-Suites and client stakeholders for talent reviews, succession planning, and leadership development discussions across client groups.
- Driving organizational change initiatives, supporting restructuring, role design, and communication planning.
- Interpreting HR data and trends to recommend staffing, engagement, and retention actions.
- Managing complex employee relations issues to promote a healthy workplace culture.
- Partnering with clients to identify training needs and conducting training for employees and leadership to encourage improvements in business objectives, productivity, and employee/leader development.
- Leading benefit renewal initiatives and adjusted approach depending on each client's needs. Serving as a benefits expert, internal resource, and guide for clients. Held employee presentations as needed for smooth enrollment process and understanding of benefit plans.
- Encouraging utilization of our LMS learning system through demos, recommendations, and presentations.
Sr. HR Representative
1 Year 6 Months- Managed employee relations inquiries, ensuring consistent guidance aligned with HR policies and compliance requirements.
- Maintained accurate records across HRIS and case management systems.
- Partnered with cross-functional teams and leaders to deliver timely client support.
- Assisted in training and developing new associates within the team.
- Attended and presented to new associates within the department as a whole to understand how my role and our team assist in their day to day deliverables.
- Created an additional Sr. HR Representative Overview video for the LMS system for new employees in the department to watch as part of their training program.
- Elected to stand as a member of the 2024 Advisory Council to form effective solutions to enhance the associate experience for HRBPs and Sr. HR Representatives.
Business Operations Services & Solutions Intern
3 Months- Updated spreadsheets and tracking tools to maintain organized, current project information.
- Reviewed records for completeness, flagged discrepancies, and routed corrections to appropriate stakeholders.
- Networked with over 75 individuals within the organization, especially those in HR roles, to learn more about growth within the career path and opportunities for experience.
- Met with internal leaders and Talent Recruiters to collaborate and share my insight about possible recruitment tips for college students.
- Led and coordinated a project for incorporating Microsoft Power Automate into the department's everyday tasks and to present how to utilize.
- Presented reports of project updates to senior leadership weekly.
Project Assistant
1 Year 8 Months- Coordinated project schedules, deadlines, and attorney priorities across multiple active matters.
- Prepared, reviewed, and organized legal documents for timely distribution.
- Enhanced review processes of juror information through a new method of organization and quick reference for jury selection.
- Assisted with client/juror intake, client briefing setup, and records organization in document management systems.
- Utilized Microsoft Excel and State Government Websites to record and track updates regarding active, on hold, or closed civil cases to provide to internal stakeholders.
- Created project status presentations for delivery to clients and project personnel.
Education
Bachelor of Science - Psychological Sciences/Organizational Leadership
- WKU Merit Scholarship Recipient (4-year renewable scholarship)
- KEES Scholarship (4-year renewable scholarship)
Skills
Employee relations
Policy implementation
Employee retention
HR and Data analytics
HRIS Systems
LMS/Learning Systems
Employee Training/Presentations
Leadership Coaching
Multi-State compliance
Strategic planning
Project Management
AI Capabilities and Development
Adaptability
Motivated Team Player
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Client HR Business Partner
ADP
11.2024 - CurrentRead More
Sr. HR Representative
ADP
05.2023 - 11.2024Read More
Business Operations Services & Solutions Intern
ADP
01.2023 - 04.2023Read More
Project Assistant
Dinsmore & Shohl LLP
05.2021 - 01.2023Read More
Western Kentucky University
Bachelor of Science from Psychological Sciences/Organizational Leadership
Read More
Testimonials
- "Kennedy has been fantastic at answering all my questions and providing guidance when I need it."
- "Kennedy has been an exceptional HR professional and a pleasure to work with. She is knowledgeable, responsive, and always willing to go the extra mile to provide support and guidance. Her professionalism, attention to detail, and positive attitude make even challenging situations easier to navigate. Kennedy is a trusted resource, and I highly recommend her to anyone seeking HR expertise and outstanding customer service."
- Kennedy Higdon is extremely responsive, thorough, and pleasant to work with. She's been a total bright spot the last couple of years after plenty of turnover with our support team."
- "Very supportive, provides great direction, and willing to assist. Professional, courteous, and friendly."