Kennedy Jones

Assisted in the customer onboarding process for a small bank. Directly working with the client in gathering EDD information and determining the risk of onboarding the customer.

• Performed internal and external research on each potential customer to determine risk level.
• Collaborated with cross-functional teams to develop a KYC profile for each customer.
• Received a 100% approval rate due to each customer being approved for onboarding and passing all risk analysis.

Reviewed and graded Associate Analyst investigations identifying errors and unaddressed trends.

• Reduced fraud instances by catching errors made at the L1 level.
• Enhanced risk management strategies for increased company security and reduced financial losses.
• Collaborated with cross-functional teams to develop a cognitive investigator tool to help streamline the investigative process.
• Conducted several trainings over patterns, trends, and common mitigations resulting in a 10% decrease in errors.

Conducted complex AML investigations identifying potential fraudulent activity in customer accounts. A comprehensive review of transaction activity, research, and a report was performed to identify potential risk for the customer.

• Investigated 50 cases per week with a reporting quality of 93% or higher.
• Analyzed data identifying fraudulent trends, patterns, and financial risk.
• Increased efficiency in financial reporting, maintaining strict adherence to deadlines and regulatory requirements.
• Assisted the client in remaining within FinCen and OFAC regulations.
• Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.