Open To Work
Kennedy King
Steelton,USA
Summary
Customer-Centric Sales Professional experienced in fostering loyalty through relationship-oriented service. Boosted revenue by effectively communicating product recommendations and connecting with customers. Committed to enhancing customer experiences and maintaining a well-organized environment.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Personal Shopper
Sam's Club
Harrisburg, Pennsylvania
11.2025 - Current
- Assisted members in selecting products based on needs and preferences.
- Provided exceptional customer service and maintained product quality standards.
- Resolved member inquiries and concerns, ensuring satisfaction through professional and courteous interactions.
- Satisfied customers with quick, accurate service under tight deadlines.
- Worked in a fast and timed environment, keeping up with numerous orders and tasks every shift
- Executed demanding tasks and processed large orders efficiently from a pallet.
- Organized merchandise displays to improve shopping experience and accessibility for members.
- Communicated with suppliers to ensure product availability and quality standards.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Lead Sales Associate
OrangeTheory Fitness
Harrisburg, PA
10.2023 - 08.2024
- Utilized different sales techniques to put myself out there, take the lead, and display confidence
- Employed various sales techniques to proactively engage with members and establish trust
- Guided members through onboarding and personalized fitness assessments.
- Partnered with management to develop and execute promotional strategies that increased member participation
- Recorded member interactions and sales activities to ensure accurate tracking and reporting.
Server
Lancaster Brewing Co.
Harrisburg, PA
06.2021 - 08.2024
- Created a friendly atmosphere by greeting guests as they arrived. entering the door of the establishment in an attentive and congenial manner
- Delivered enthusiastic customer service in fast-paced environment, promoting peaceful atmosphere and smooth operations.
- Provided enthusiastic customer service in a fast-paced environment to maintain a peaceful atmosphere and ensure smooth operations
- Provided excellent customer service to ensure satisfaction.
- Trained new servers on service standards and operational procedures, ensuring consistent quality of service.
- Addressed customer complaints promptly, improving overall dining experience and satisfaction.
- Trained new servers on service standards and operational procedures.
Host/Hostess/Costume Character
HersheyPark
Hershey, PA
05.2018 - 01.2021
- Greeted guests, created a welcoming, lively experience, and maintained a positive, outgoing attitude in various weather conditions
- Maintained organization while engaging with guests, directing and guiding them in fun and informative ways
- Performed and spoke publicly to large groups, enhancing guest engagement throughout the day
- Performed and publicly spoke to large groups of people throughout the day
Education
Bachelor of Arts - Communication, Creative & Professional Writing
University of Pittsburgh-Greensburg
Greensburg, PA 08.2024 - 09.2025
Associate of Arts -
Harrisburg Area Community College
Harrisburg, PAHigh school or equivalent -
Steelton-Highspire High School
Steelton, PA 08.2017 - 06.2022
Skills
- Inventory management
- Product selection
- Order fulfillment
- Supplier coordination
- Customer engagement
- Sales performance
- Customer relations
- Attention to detail
- Time management
- Problem resolution
- Organized
- Resourceful
- Interpersonal skills
- Team-oriented
- Leadership
- Written communication
- Critical thinking
- Customer relations
- Staff training
- Attentive
- Relationship management
- Customer relations
- Supplier coordination
Leadership Organizations
University of Pittsburgh - Greensburg, Greensburg, PA, 08/24-PRESENT, Mascot, Bruiser Bobcat (Sports & Events), Student Activities Board (SAB), Outdoors Adventure & Community Service (OACS), Community Assistant (CA)
Summary Of Key Skills
- Leadership
- Strong work ethic
- Flexible
- Organized
- Motivated
- Enthusiastic
- Team-oriented
- Creative
- Attentive
- Excellent written and verbal communication
- Resourceful with strong problem solving
- Critical thinking
- Interpersonal skills
Awards
- First and second honors
- Most-school-spirited
- Harrisburg Promise Program scholarship
- Outstanding behavior
- Volunteerism
- Civic award
- Honor roll
- High GPA
- PA grant
- Sport scholarship
- TFEC scholarship
- Ryan Mohn scholarship
Customer Service Sales Experience
- OrangeTheory Fitness, Harrisburg, PA, Lead Sales Associate, 10/23-PRESENT, Communicated clearly and effectively with all different types of members in person and via phone to market Orangetheory Fitness, Utilized different sales techniques to put myself out there, take the lead, and display confidence
- Lancaster Brewing Co., Harrisburg, PA, Server, 06/21-08/24, Greeted guests entering the door of the establishment in an attentive and congenial manner, Provided enthusiastic customer service in a fast-paced environment to maintain a peaceful atmosphere and ensure smooth operations
- HersheyPark, Hershey, PA, Host/Hostess/Costume Character, 05/18-01/21, Greeted guests, created a welcoming, lively experience, and maintained a positive, outgoing attitude in various weather conditions, Maintained organization and talked to a variety of guests, directing and guiding in a fun and informative way, Performed and publicly spoke to large groups of people throughout the day
Publications Journalism Experience
The Insider, Published original work, University of Pittsburgh - Greensburg, Greensburg, PA
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteLocation: Harrisburg, PA
Open to relocation: No
Timeline
Personal Shopper
Sam's Club
11.2025 - Current
Bachelor of Arts - Communication, Creative & Professional Writing
University of Pittsburgh-Greensburg
08.2024 - 09.2025
Lead Sales Associate
OrangeTheory Fitness
10.2023 - 08.2024
Server
Lancaster Brewing Co.
06.2021 - 08.2024
Host/Hostess/Costume Character
HersheyPark
05.2018 - 01.2021
High school or equivalent -
Steelton-Highspire High School
08.2017 - 06.2022
Associate of Arts -
Harrisburg Area Community College