Kennedy Lewis
Lakeland,Florida
Summary
Dynamic and dedicated professional with 6 years of experience in various customer service roles. With over 2 years experience in sales. Proven skills in problem solving and driving sales, while delivering excellent service. Adept at working collaboratively in diverse teams and committed to upholding the highest standards of service.
Overview
6
6
years of professional experience
Work History
Sales Representative/ Client Management
Lewis Tax and Financial
07.2022 - Current
- Demonstrated effective communication and interpersonal skills to build relationships with clients.
- Diligently updated clients on there pending policy before issue. Met up with clients at issue of policy to make sure they don’t have any questions and to provide a personable experience.
- Used active listening and critical thinking to align the right product to the client based upon their financial goals and objectives.
- Developed strong rapport with customers and created positive impression of business.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Lifeguard/Head lifeguard of Wellness facility
Florida Southern College Wellness Center
07.2020 - 05.2022
- Awarded Lifeguard of the year 2020-2021. Promotion to Head Lifeguard 2021-2022.
- Ensured safety of pool patrons vigilantly monitoring activities, responding to emergencies, enforcing rules. Greeted and checked in guests to the pool.
- Maintained a clean and safe facility, and equipment inspection on a daily basis, responsible for helping guests with obtaining our pool equipment for public use.
- First aid/CPR/AED and lifeguard certification.
- Collaborated with other Head Lifeguards to plan monthly in-service training sessions for us and our aquatic team.
- Be On Call responsibility of Head Lifeguards and conduct surprise drills.
Host/Server
Fish City Grill
08.2018 - 06.2021
- Helped train new staff on shift 2020-2021.
- Greeted and seated guests, manage the waitlist, ensuring a positive first impression providing a attentive and friendly experience.
- Restaurant chores, cleaning off and pre bussing tables, sweeping floors and cleaning restrooms.
- Helping in any way possible to increase workflow functionality and aid in customer satisfaction.
Education
Bachelor of Science - Business Administration
Florida Southern College
05.2022
Skills
- Customer Service
- Sales
- Problem Solving/Critical Thinking
- Multitasking
- Team Player
- First Aid/CPR/AED certified
Timeline
Sales Representative/ Client Management
Lewis Tax and Financial
07.2022 - Current
Lifeguard/Head lifeguard of Wellness facility
Florida Southern College Wellness Center
07.2020 - 05.2022
Host/Server
Fish City Grill
08.2018 - 06.2021
Bachelor of Science - Business Administration
Florida Southern College
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