Kennedy Matthews

• Mixed craft cocktails and served custom drink requests with consistent presentation and speed.
• Coordinated with hosts and event staff to align beverage service with event timelines.
• Adapted drink menus and service style to match client preferences, themes, and event needs.
• Provided exceptional service by accommodating special requests and addressing any concerns promptly and professionally.
• Increased overall event success with timely setup and breakdown of mobile bartending stations.
• Generated repeat business through exceptional customer service and engaging interpersonal skills.
• *This is my own personal business I built based on my love for event coordination and guest satisfaction*

• Trained bartenders on cocktail preparation, POS procedures, and hospitality standards.
• Supervised bar service operations, ensuring consistent beverage quality and prompt guest service.
• Monitored alcohol inventory and coordinated restocking to maintain smooth shift coverage.
• Resolved guest concerns quickly, preserving positive dining and lounge experiences.
• Scheduled bar staff and coordinated daily assignments to support efficient workflow.
• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Crafted custom menus and cocktails for specific themes and in house groups

Completed 2 years of hospitality and tourism courses.