Kennedy Munyamagana
Lewis Center,OH
Summary
Dedicated professional with a proven track record in case management and strong leadership skills, seeking opportunities to leverage extensive knowledge in case management to lead and inspire teams, drive organizational success, and make a positive impact on clients and communities.
Overview
6
6
years of professional experience
Work History
Health Caseworker
Community Refugee And Immigration Services
10.2023 - Current
- Spearheaded streamlined appointment scheduling system, optimizing efficiency by 78% and ensuring timely access to crucial healthcare services for refugees within resettlement program.
- Adeptly managed transportation logistics by implementing driver assignment protocol, resulting in increase in on-time arrivals for medical appointments, enhancing overall program reliability.
- Championed interpretation services to bridge linguistic gaps, fostering effective communication between healthcare providers and refugee clients, contributing to improved patient understanding and compliance.
- Ensured strict adherence to medical laws and ethical standards, with focus on HIPAA compliance, safeguarding sensitive health information and maintaining highest standards of confidentiality across all casework interactions.
Medical Biller and Coder
BELOVED HEALTHCARE SERVICES LLC
03.2023 - 10.2023
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Developed and implemented new filing system for medical records to improve efficiency.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital home health cares.
CEO
Siblings Transportation LLC
01.2021 - 01.2023
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Press Operator
Simpson Strong-Tie
01.2019 - 01.2021
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Followed company policies and OSHA requirements to maintain work safety.
- Improved print quality by performing regular press maintenance and calibration tasks
- Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications
Resettlement Caseworker
Heartland Alliance
08.2017 - 01.2018
- Conducted comprehensive intake interviews with refugees and immigrants to assess their needs, including housing, employment, and social services
- Developed individualized resettlement plans for clients, considering cultural, linguistic, and personal preferences
- Provided ongoing case management and support to clients, addressing challenges related to housing, employment, healthcare, and education
- Advocated on behalf of clients to access necessary services and benefits, such as legal assistance, language classes, and healthcare appointments
- Maintained accurate and confidential client records, ensuring compliance with agency and government regulations
- Collaborated with local organizations, government agencies, and employers to create opportunities for clients to achieve self-sufficiency
- Participated in team meetings, case conferences, and training sessions to stay informed about policy changes and best practices in refugee and immigrant services.
- Demonstrated exceptional fluency in both source and target languages, ensuring precise communication and cultural relevance in various professional settings.
- Excelled in interpersonal communication, fostering clear and concise transmission of information, and adapting seamlessly to diverse tones and contexts for effective cross-cultural collaboration.
- 3. Showcased cultural sensitivity, navigating nuanced social norms and contextual references, leading to successful interpretation and translation, minimizing risks of misunderstandings.
- Established track record of versatility in handling diverse topics while showcasing specialized expertise in English-Kinyarwanda (and vice versa) interpretation and translation, ensuring accurate and contextually relevant translations across various professional domains.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care
Education
High School Diploma -
Groupe Scolaire Kanembwe II
Rubavu, Western, Rwanda12.2015
High School Diploma -
Beloved Healthcare Servies
Columbus, OH02.2024
Skills
- Casework and client advocacy
- Case notes
- Team collaboration and leadership
- Communication and interpersonal skills
- Disability Claims Process
- Data Verification
- Medical Record Security
- Data Entry
- Documentation Oversight
- Medical Terminology
- Appointment Scheduling
- Office Health Records Preparation
- Medical Billing Processing
- Patient Medical Records Maintenance
- Patient Information Verification
- Discharge Documentation
- Medical Recordkeeping
- Paperwork Processing
- Doctor Communication
- Electronic Health Record Applications
- CPR/FIRST AID
- Crisis Prevention Training (CPI)
- CDL
- DSP ( DIRECT SUPPORT PROFFESIONAL)
Timeline
Health Caseworker
Community Refugee And Immigration Services
10.2023 - Current
Medical Biller and Coder
BELOVED HEALTHCARE SERVICES LLC
03.2023 - 10.2023
CEO
Siblings Transportation LLC
01.2021 - 01.2023
Press Operator
Simpson Strong-Tie
01.2019 - 01.2021
Resettlement Caseworker
Heartland Alliance
08.2017 - 01.2018
High School Diploma -
Groupe Scolaire Kanembwe II
High School Diploma -
Beloved Healthcare Servies
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