Kennedy Paras
Upper Sandusky,OH
Summary
Results- driven customer service professional with strong experience and a solid foundation in computer technology. Skilled in prioritizing customer needs in an efficient manner while having a drive and passion to solve problems. Known for excellent communication, patience, and the ability to build positive relations with customers. Driven to resolving concerns and ensuring a high quality service in every interaction.
Overview
3
3
years of professional experience
Work History
Floor Manager
The Bakers Cafe
Findlay, OH
04.2024 - 02.2026
- Supervised daily operations ensuring high standards of food quality and customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented scheduling systems, optimizing staff coverage during peak hours.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Restaurant Waiter
Don Tomasso's Kitchen
Upper Sandusky, OH
01.2023 - 03.2024
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Received positive feedback from patrons for attentiveness and ability to resolve concerns promptly.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
High School Diploma -
Ohio Connections Academy
Columbus, OHSkills
- Efficient in speaking, writing, and typing skill
- 75 wpm
- Customer relations
- Policy enforcement
- Advocates and prioritizes customer needs
- Works well under pressure
- Excellent in verbal communication
- Trained in computer tech
- Multitasking and Productivity
- Adapts easily to new work environments
Timeline
Floor Manager
The Bakers Cafe
04.2024 - 02.2026
Restaurant Waiter
Don Tomasso's Kitchen
01.2023 - 03.2024
High School Diploma -
Ohio Connections Academy