KENNEDY PREVOST
Dayton
Summary
Dynamic security professional with a proven track record at Allied Universal Security Services, excelling in incident documentation and critical thinking. Recognized for enhancing safety protocols and delivering exceptional customer service. Adept at multitasking and fostering teamwork, ensuring a secure environment while effectively addressing visitor needs.
Professional in customer service with track record of delivering high standards of hospitality in busy settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
03.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Issued access cards to authorized personnel to monitor access points.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Paraprofessional
Dayton ISD
08.2023 - 03.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Supported teacher in development of individual learning strategies.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
WAITRESS
Baytown Seafood
06.2021 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
CASHIER
Thrif-Tee Food Center
10.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
DAYTON HIGH SCHOOL
DAYTON, TX05-2021
Skills
- Report writing
- Consistent punctuality
- Critical thinking for problem-solving
- Incident documentation
- Security guard license
- Physical security management
- Cybersecurity knowledge sharing
- Fire safety training
- Punctuality
- Effective communication
- Computer skills
- Social skills training
- Schedule management
- Strong multitasking
- Customer service
- Team collaboration
- Attention to detail
- Service prioritization
- Complex Problem-solving
- Invoice calculation
Timeline
Security Officer
Allied Universal Security Services
03.2025 - Current
Paraprofessional
Dayton ISD
08.2023 - 03.2025
WAITRESS
Baytown Seafood
06.2021 - 07.2023
CASHIER
Thrif-Tee Food Center
10.2020 - 04.2021
DAYTON HIGH SCHOOL
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