Kennedy Rainge
Jacksonville,FL
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teaching Assistant
University Of North Florida – Brooks College Of Health
08.2021 - Current
- Assisted professors with course preparation, ensuring timely delivery of materials and efficient use of resources.
- Served as reliable resource for students seeking academic guidance, leading to improved confidence and performance in coursework.
- Supported faculty members with research projects, contributing to advancement of scholarly knowledge within field.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion for Giving Day, C.A.S.S. and Explore program.
Assistant Operations Manager
Jax Spine and Pain Center
01.2023 - 02.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within team through regular meetings, updates, and open channels of communication.
- Collaborated with cross-functional teams on strategic projects aimed at improving overall business performance.
- Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
- Managed team of over 50 employees, ensuring optimal performance and adherence to company policies and standards.
- Conducted regular staff meetings to maintain open lines of communication within team, fostering positive work environment.
- Act as liaison between senior management and frontline staff to facilitate communication and ensure alignment with company objectives.
- Identified opportunities for expansion by conducting market research and competitor analysis, driving growth initiatives accordingly.
- Streamlined operational processes by implementing efficient systems and procedures, resulting in increased productivity and cost savings.
- Fostered culture of continuous improvement within organization by encouraging innovation among team members.
Certification Administrative Specialist
Aging True: Community Senior Services – Meals on Wheels
09.2020 - 01.2023
- Managed congregate and meal delivery programs that serve over 800 home bound seniors in Duval and Clay County
- Conducted 15 – 18 intake screenings and assessments weekly, administering appropriate referrals to community agencies and resources based on client need
- Overseen daily operations, monitor delivery system database, maintain strong personable relations with stakeholders, vendors and executive community partners.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Served as primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Education
Master of Healthcare Administration (MHA) - Public Health
University of North Florida
Jacksonville, FL05.2022
Bachelor of Science in Health - Public Health
University of North Florida
Jacksonville, FL05.2020
Skills
- Complex Problem-Solving
- Scheduling and Coordination
- Operational Efficiency
- Strategic planning and execution
- Process Improvement
- Operations Management
- Staff Training and Development
- Operational planning
- Performance Tracking
- Operations Oversight
- Strategic Planning
- Customer Service Management
Certification
Guide well Certificate of Lean Competency, Six Sigma – Green belt, 04/2021
Certificate of Lean Competencies Systems - Green Belt
Executed Lean competencies including waste elimination, process improvement and operations effiency.
Timeline
Assistant Operations Manager
Jax Spine and Pain Center
01.2023 - 02.2024
Teaching Assistant
University Of North Florida – Brooks College Of Health
08.2021 - Current
Certification Administrative Specialist
Aging True: Community Senior Services – Meals on Wheels
09.2020 - 01.2023
Master of Healthcare Administration (MHA) - Public Health
University of North Florida
Bachelor of Science in Health - Public Health
University of North Florida
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