Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kennedy Romero

Houston,Texas

Summary

Reliable and upbeat employee. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Barista

STARBUCKS
04.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.

Landscape Foreman

GUSTAVOS LANDSCAPING LLC
01.2018 - 03.2022


  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Assisted with weekly project planning and crew scheduling.
  • Developed lasting customer relationships and grew network over time.
  • Managed gutting and sculpting clients front and back yards with the designs of their choosing
  • Labor included lifting and carrying heavy machinery and tools as well as other design equipment
  • Operating in a timely fashion to ensure customer satisfaction.

Roofing Foreman

TELGE ROOFING CO.
01.2016 - 01.2022
  • Exceed daily gross and production while maintaining safe and healthy work environment.
  • Maintained job sites to meet company and federal safety regulations.
  • Spoke with roofing customers and answered questions regarding concerns and requests.
  • Communicated effectively with team members, guiding crew in roof installations and repair work.
  • Collaborated with teams of 10 workers in 2 different worksites per day.
  • Managed roofing supplies, parts and equipment by ordering new materials to refill low inventory.

Education

LONESTAR COMMUNITY COLLEGE

GED -

CYPRESS RIDGE HIGH SCHOOL
Houston, TX
2016

Skills

  • Strength to compartmentalize in stressful situations
  • Time management skills
  • Confident in large group settings
  • Team Leadership
  • Solid Problem Solver
  • Conflict Mediation
  • Individualized Instruction

Languages

Spanish
Native or Bilingual

Timeline

Barista

STARBUCKS
04.2023 - Current

Landscape Foreman

GUSTAVOS LANDSCAPING LLC
01.2018 - 03.2022

Roofing Foreman

TELGE ROOFING CO.
01.2016 - 01.2022

LONESTAR COMMUNITY COLLEGE

GED -

CYPRESS RIDGE HIGH SCHOOL

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Kennedy Romero