Kennedy Sanders
North Little Rock,AR
Summary
Accomplished Patient Care Technician with experience at Arkansas Surgical Hospital, skilled in vital signs monitoring and patient observation. Enhanced patient care by ensuring comfort and dignity, while maintaining accurate electronic health records. Proven ability to collaborate effectively with multidisciplinary teams, demonstrating strong communication and problem-solving skills to improve patient outcomes.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Arkansas Surgical Hospital
5201 Northshore Dr, North Little Rock, AR 72118
01.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity during care.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and hygiene in patient areas, adhering to safety protocols.
- Documented patient information accurately in electronic health records for efficient care coordination.
Customer Service Assistant
Verizon
12018 Chenal Pkwy Ste B, Little Rock, AR 72211
01.2024 - 05.2025
- Assisted customers with inquiries, providing accurate information and support to enhance satisfaction.
- Processed orders and managed account updates, ensuring timely resolution of customer requests.
- Collaborated with team members to streamline service processes, improving overall efficiency in operations.
- Handled escalated issues, utilizing problem-solving skills to achieve positive outcomes for customers.
Behavioral Health Aide
Arkansas State Hospital
305 S Palm St, Little Rock, AR 72205
07.2024 - 12.2024
- Assisted in daily care and support of patients, ensuring a safe and therapeutic environment.
- Monitored patient behavior and reported changes to clinical staff to enhance treatment plans.
- Documented patient interactions and progress accurately in electronic health records for continuity of care.
- Collaborated with multidisciplinary teams to implement individualized care strategies effectively.
Front Desk Assistant
EngageMED
5125 Northshore Dr, Little Rock, AR 72118
01.2022 - 12.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted in maintaining organized filing system for patient records and documentation.
- Responded to phone inquiries, providing accurate information regarding services and appointments.
- Coordinated communication between patients and healthcare providers to streamline processes.
Education
Bachelor in Rehabilitation - Rehabilitation
University of Arkansas Pine Bluff
1200 University Dr, Pine Bluff, AR 7160112.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Professional References:
Trinity Stewart
CNA
Phone: (501) 271-7565
Sharahn Thompson
DHS Investigator
Phone: (501) 410-7960
Dystinee Holloway
RN
Phone: (501) 747-8448
Kelly Williams
Teacher Aide
Phone: (501) 952-2203
Krystalyn Williams
APRN
Phone: (501) 548-8747
Timeline
Patient Care Technician
Arkansas Surgical Hospital
01.2025 - Current
Behavioral Health Aide
Arkansas State Hospital
07.2024 - 12.2024
Customer Service Assistant
Verizon
01.2024 - 05.2025
Front Desk Assistant
EngageMED
01.2022 - 12.2023
Bachelor in Rehabilitation - Rehabilitation
University of Arkansas Pine Bluff