Kennedy Saylor
Wyoming
Summary
Motivated nursing student pursuing a part-time position in a healthcare or support role. Compassionate, organized, and committed to patient care, safety, and teamwork. Brings strong interpersonal skills and a desire to gain hands-on experience.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Grand Valley Medical Specialists PLC
Grand Rapids, MI
09.2023 - Current
- Greet patients, register new patients, and manage the check-in/check-out process.
- Answer phone calls, schedule, reschedule, and cancel appointments, and manage doctor calendars.
- Coordinate referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
- Manage patient inquiries, providing accurate information on services and procedures.
Publicity Assistant
Dandelion PR
Remote
01.2022 - 09.2023
- Drafted press materials, including press releases and media advisories, ensuring clarity and adherence to brand voice.
- Managed social media content schedules, optimizing engagement through strategic post timing and audience targeting.
- Conducted research on industry trends and media landscapes, informing strategies for client positioning and messaging.
- Supported senior staff in developing pitch presentations, contributing creative ideas that aligned with client objectives and branding initiatives.
Server
Leo's Coney Island
Grand Rapids, MI
08.2020 - 08.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Education
Associate of Science - Nursing
Grand Rapids Community College
Grand Rapids, MI12-2028
Bachelor of Science - Public Relations
Central Michigan University
Mount Pleasant, Michigan, MI05-2023
Skills
- Communication
- Time Management
- Adaptability
- Collaboration
- Customer Service
- Computer Proficiency
Timeline
Patient Service Representative
Grand Valley Medical Specialists PLC
09.2023 - Current
Publicity Assistant
Dandelion PR
01.2022 - 09.2023
Server
Leo's Coney Island
08.2020 - 08.2023
Associate of Science - Nursing
Grand Rapids Community College
Bachelor of Science - Public Relations
Central Michigan University