Pelvic health
Hi, I’m
Kennedy Speights
Occupational Therapist
Norwood,NC
Summary
Professionally provides therapeutic interventions and assessments to variety of patients. Skills including creating individualized treatment plans to maximize patient's independence and wellbeing. Focused on using therapeutic approaches to help clients reach highest potential.
Overview
3
years of professional experience
3
years of post-secondary education
Work History
Novant Healthcare
Medical Unit Receptionist
2021.05 - Current (5 education.years_Label & 2 education.months_Label)
Job overview
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
UNC Hillsborough
Level II Fieldwork Student
2024.01 - 2024.03 (2 education.months_Label)
Job overview
- Coordinated discharge planning, ensuring a smooth transition from facility-based care to community resources for ongoing support.
- Enhanced patient care by developing and implementing customized treatment plans.
- Participated in professional development opportunities, staying current with industry trends and enhancing skills as needed.
- Increased patient satisfaction by addressing concerns and providing clear explanations of treatment processes.
- Fostered positive working relationships with colleagues across disciplines through effective communication and team collaboration.
Education
Stanly Community CollegeAlbemarle, NC
Associate of Applied Science
2015.08 - 2017.05 (1 education.year_Label & 9 education.months_Label)
Appalachian State UniversityBoone, NC
Bachelor of Science from Communication, Advertising
2017.08 - 2020.05 (2 education.years_Label & 9 education.months_Label)
Pfeiffer UniversityMisenheimer, NC
Masters of Science in Occupational Therapy from Occupational Therapy
2001.05
Skills
Problem-Solving
Assistive Technology
Interpersonal Communication
Multitasking
Customer/Client relations
SOAP notes expertise
Interdisciplinary Collaboration
Treatment implementation
Direct Patient Care
Geriatric Therapy
Collaboration Abilities
Interests
Timeline
Level II Fieldwork Student
UNC Hillsborough
2024.01 - 2024.03 (2 education.months_Label)
Medical Unit Receptionist
Novant Healthcare
2021.05 - Current (5 education.years_Label & 2 education.months_Label)
Appalachian State University
Bachelor of Science from Communication, Advertising
2017.08 - 2020.05 (2 education.years_Label & 9 education.months_Label)
Stanly Community College
Associate of Applied Science
2015.08 - 2017.05 (1 education.year_Label & 9 education.months_Label)
Pfeiffer University
Masters of Science in Occupational Therapy from Occupational Therapy
2001.05