Kennedy Viquerat
Lakewood,FL
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes fulfilling orders, answering phones and ensuring excellent satisfaction for customers.
Overview
1
1
year of professional experience
Work History
Fulfillment Expert
Target
Sarasota, FL
11.2023 - Current
- Helped complete and fulfill sales orders for our guests.
- Prepared and packed orders efficiently in a timely manner.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Provided friendly customer service to all shoppers.
Restaurant Hostess
Grove
Lakewood Ranch, FL
08.2023 - 02.2024
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Restaurant Hostess
Georgie's Garden Cafe
Sarasota, FL
03.2023 - 08.2023
- Ensured a pleasant experience for guests, taking menus and showing them to their table.
- I handled phone calls and answered any customer queries about the restaurant.
- I helped to assist coworkers when help was needed.
- Managed reservations, waitlists, and special requests for large parties.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Directed customers to bar area in high-traffic times to increase drink sales.
Education
Facials/Skin Care Specialists
Manatee Technical College
Bradenton, FL11-2024
High School Diploma -
Lakewood Ranch High School
Bradenton, FL05-2024
Skills
- Customer Service
- Order Fulfillment
- Professionalism
- Task Prioritization
- Excellent Communication
- Hospitality services
Timeline
Fulfillment Expert
Target
11.2023 - Current
Restaurant Hostess
Grove
08.2023 - 02.2024
Restaurant Hostess
Georgie's Garden Cafe
03.2023 - 08.2023
Facials/Skin Care Specialists
Manatee Technical College
High School Diploma -
Lakewood Ranch High School
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