Kennedy Mcmahon
Idaho Falls,ID
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
8
8
years of professional experience
Work History
Feather River Kids
Shasta Dental
01.2018 - 04.2024
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Customer Service Representative
Peach Tree Health Care
03.2016 - 01.2018
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Followed up with customers on unresolved issues.
- Processed and recorded new policies and claims.
- Coordinated with contracting department to resolve payer issues.
Education
High School Diploma -
Wheatland Union High School
Wheatland, CA06.2014
Skills
- Deadline Management
- Public relations knowledge
- In-Depth Research
- Writing and editing
Timeline
Feather River Kids
Shasta Dental
01.2018 - 04.2024
Customer Service Representative
Peach Tree Health Care
03.2016 - 01.2018
High School Diploma -
Wheatland Union High School
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