Kennedy Witt
San Antonio
Summary
Professional with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in management, strategic planning, and effective communication.
Overview
9
9
years of professional experience
Work History
Bartender
Torchys Tacos
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender/Assistant Manager
54th Street Grill & Bar
12.2015 - 04.2022
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
- Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
Education
No Degree - Psychology
Southern New Hampshire University
Hooksett, NH03-2028
High School Diploma -
William J Brennan
San Antonio, TX06-2016
Skills
- Customer service
- Conflict resolution
- Employee training
- Team collaboration
- Time management
- Critical thinking
- Attention to detail
- Team building and leadership
Timeline
Bartender
Torchys Tacos
11.2023 - Current
Bartender/Assistant Manager
54th Street Grill & Bar
12.2015 - 04.2022
No Degree - Psychology
Southern New Hampshire University
High School Diploma -
William J Brennan
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