Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
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Kenneth Amoguis

Chula Vista,CA

Summary

Dynamic professional with a proven track record at Ebay Enterprise as a Top Rated Seller, excelling in inventory management and customer service. Achieved 100% positive feedback from over 1,000 customers while resolving disputes effectively. A dedicated leader that ensures operational excellence in high-pressure environments.

Overview

14
14
years of professional experience

Work History

Hobby Shop Seller

Ebay Enterprise
07.2021 - Current
  • Evaluated as a Top Rated Seller by Ebay for processing transactions efficiently, ensuring accurate pricing, tracking and delivery as reflected by 0.00 % in defect and late shipment rate.
  • Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders resulting to 100% Positive feedbacks from over 1,000 customer's evaluation.
  • Handled customer disputes masterfully which yield to 0.00% in cases closed without seller resolution.

Pharmacy Work Center Supervisor

US Navy
07.2011 - 08.2021
  • Supervised a team of 12 pharmacy technicians that ensures the safe and efficient dispensing of medications to over 8,500 military personnel and their families.
  • Oversee the inventory management, quality control, and industry standard compliance of the pharmacy operations of Naval Branch Health Clinic Eastlake pharmacy which led to 52,531 filled prescriptions with less than 0.01 percent error rate and successful CSIB operations with zero percent discrepancy..
  • Resolved customer complaints through empathic listening and open-ended questioning, resolving potential issues at the lowest level possible.

Supply Work Center Supervisor

US Navy
01.2014 - 01.2017
  • Led the daily operation of a supply department consist of 9 personnel with an annual operating budget valued at $400,000, 312 Line of Equipment valued at $1,200, 000.
  • Coordinated the daily transportation schedule of command personnel and patients to various locations at a foreign country with 100 percent accuracy.
  • Enhanced workplace safety by conducting regular inspections, enforcing safety protocols, and addressing potential hazards promptly.

Education

Computer Information Systems - Cyber Security

California Institute of Applied Technology
National City, CA
08-2025

Skills

  • Inventory management
  • Product knowledge
  • Budgeting and finance
  • Product promotions
  • Customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • CompTIA Security+ ce
  • CompTIA IT Fundamentals (ITF+) Certification

Timeline

Hobby Shop Seller

Ebay Enterprise
07.2021 - Current

Supply Work Center Supervisor

US Navy
01.2014 - 01.2017

Pharmacy Work Center Supervisor

US Navy
07.2011 - 08.2021

Computer Information Systems - Cyber Security

California Institute of Applied Technology

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