Kenneth Austin Jr
Tulsa,OK
Summary
Customer-focused professional with extensive experience in client service, problem-solving, and business operations. Seeking a Customer Experience Representative position at Enterprise Mobility to apply my skills in customer engagement, relationship building, and operational efficiency to deliver top-tier service and drive business success.
Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.
Overview
20
20
years of professional experience
Work History
Owner & Barber/Stylist
Ultimate Barber Crew
Tulsa, OK
08.2005 - Current
- Managed daily business operations, including customer service, inventory control, and financial planning
- Provided high-quality barbering and styling services, maintaining a loyal customer base of over 250 clients
- Developed excellent customer relationships through active listening and personalized recommendations
Master Barber/Stylist
Nu Look Style Shop
Tulsa, OK
08.2005 - 01.2018
- Delivered exceptional customer service, growing a client base through word-of-mouth referrals
- Organized and participated in community outreach programs, including volunteer events
- Managed customer interactions professionally, ensuring satisfaction and repeat business
Education
Associate of Science - Technical Drafting
Langston University
Langston, OKAssociate of Applied Science - Programmable Logic Controllers
Vatterott College
Tulsa, OKSkills
- Excellent verbal and written communication
- Strong customer service and interpersonal skills
- Adaptability
- Problem-solving abilities
- Microsoft Office (Word, Excel)
- Google Docs
- Detail-oriented
- Strong time management
- Ability to work under pressure
- Sales
- Upselling
- Business development
Timeline
Owner & Barber/Stylist
Ultimate Barber Crew
08.2005 - Current
Master Barber/Stylist
Nu Look Style Shop
08.2005 - 01.2018
Associate of Science - Technical Drafting
Langston University
Associate of Applied Science - Programmable Logic Controllers
Vatterott College
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