Kenneth Brooks
Pet Milk
Buford ,GA
23
years of professional experience
Work History
Delivery Driver
3 Years- Delivered dairy products safely to retail accounts, following route schedules and customer instructions.
- Inspected vehicle condition, reporting maintenance issues before dispatch to protect on-time deliveries.
- Verified orders against invoices, ensuring accurate product counts and correct store placement.
- Loaded and unloaded milk products carefully to prevent damage and maintain product quality.
Delivery Manager
20 Years 2 Months- Coordinated daily delivery schedules to ensure timely route completion and customer service standards.
- Monitored delivery performance and resolved routing issues to maintain operational consistency.
- Supervised driver assignments and supported workload balancing across distribution routes.
- Reviewed delivery documentation for accuracy, compliance, and complete order processing.
- Communicated with warehouse and transportation teams to align shipments with dispatch priorities.
- Analyzed route efficiency and recommended improvements to reduce delays and service disruptions.
- Trained drivers on delivery procedures, safety expectations, and customer interaction standards.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
Education
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
Delivery scheduling
Forklift operation
Route planning
Safe driver training
Vehicle inspection
Commercial driving
Pre-trip and Post-trip inspections
Defensive driving
Route logs
Load balancing
DOT compliance
Clean MVR
Current CDL license
Timeline
Delivery Driver
Pet Milk
10.2023 - CurrentRead More
Delivery Manager
PepsiCo
08.2003 - 10.2023Read More
North Gwinnett High School
High School Diploma
Read More