Kenneth Brown
Kannapolis,NC
Summary
Results-oriented professional with a strong background in customer service and team collaboration, complemented by a CompTIA Network+ certification. Adept at conflict resolution and equipment maintenance, with a solid understanding of networking fundamentals, consistently achieving operational goals while ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Deli Associate
Publix
Kannapolis, NC
03.2025 - Current
- Guided customers in product selection and recommended meal pairings to enhance dining experience.
- Collaborated with diverse coworkers to resolve product and service issues, ensuring customer satisfaction.
- Executed day-to-day duties with attention to accuracy and efficiency, contributing to smooth operations.
Lifeguard
YMCA
Kannapolis, NC
05.2024 - 08.2026
- Provided first aid and emergency response to swimmers in distress.
- Responded promptly to incidents, facilitating quick resolution and enhancing swimmer safety.
- Conducted regular equipment checks and ensured cleanliness of facilities to promote safety.
Education
Associate of Science -
Rowan-Cabarrus Community College
Concord, NC05-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Network troubleshooting
Certification
CompTIA Network+
Accomplishments
Graduating with Honors
Timeline
Deli Associate
Publix
03.2025 - Current
Lifeguard
YMCA
05.2024 - 08.2026
Associate of Science -
Rowan-Cabarrus Community College