Kenneth Bucy

• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Maintained a 5 star rating over 5000 rides.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Answered, scheduled and responded to reservation calls at specific times and locations.
• Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
• Generated consistent referrals and repeat business by providing friendly and fast service.

Combat tour in Republic of Vietnam, 1969, as an Army Ranger.

Discharged 1973.

Reenlisted 1976 in the Army Band program for 15 years.

Served 12 years as an NCO professional development instructor.

Combat tour in Iraq 2004-2005.

Retired April, 2007, while serving as liaison between Army Reserve units and the Border Patrol on Operation Jumpstart.

• Greeted business owners and the public to create welcoming atmosphere.
• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
• Engaged tourists and shoppers in conversation to offer hospitality, aid in service recovery and engender trust.
• Gathered information, assessed accuracy and expected value and communicated efficiently with business owners and DTC leadership.
• Liaised and worked collaboratively with Tempe Police Department regarding traffic and safety issues.
• Assisted team with operational policies and procedures to drive services.
• Designed and installed new Pay-For-Parking system in DTC area.
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