Kenneth Burgdorf
Elgin,IL
Summary
Customer-oriented professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Service-oriented Pro Shop Attendant recognized for productivity and the ability to complete tasks efficiently. Skilled in inventory management, customer service, and sales techniques, ensuring smooth operations within fast-paced retail environments. Excel in communication, problem-solving, and time management, contributing to enhanced customer satisfaction and workplace harmony.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pro Shop Attendant/Seasonal Worker
City Of Elgin
Elgin, IL
04.2021 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Developed promotional activities including discounts, contests, giveaways.
- Provided knowledge about product features and benefits to help customers make informed decisions.
- Maintained records related to sales for store management.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
L&D Training & Organizational Development Consulta
Journey to Knowledge
Geneva, IL
05.2012 - 10.2021
- Set specific goals for projects to measure progress and evaluate end results.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
MBA - Organizational Leadership
Breyer State University
Kamiah, ID07-2003
Skills
- Store layout optimization
- Promotional strategy
- Social media promotion
- Staff training and development
- Brand representation
- Merchandising techniques
- Customer relationship building
- Team player mentality
- Excellent communication
- Time management
- Customer needs assessment
Certification
- Class D Drivers License -
- No accidents or tickets
Timeline
Pro Shop Attendant/Seasonal Worker
City Of Elgin
04.2021 - Current
L&D Training & Organizational Development Consulta
Journey to Knowledge
05.2012 - 10.2021
MBA - Organizational Leadership
Breyer State University
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